Our hotline service provides direct communication with our experienced experts and offers quick, cost-effective solutions for resolving daily issues. We are available to assist our clients via phone and email.
The hotline service is available as part of a service agreement.
Database Import
Based on prior consultation, our experts create the t-method database and upload the necessary information into the purchased module’s database. This way, users don’t need to spend time and effort processing pre-existing documentation (such as process descriptions, test and measurement equipment management data, work instructions, control documents, specific FMEAs, Control Plans, etc.). We remotely upload the data and documents provided by the user.
Continuous Data Synchronization with Corporate Systems (ERP, HR, etc.)
For efficient operation, it is essential to avoid duplicating existing data. This is where our data synchronization service comes into play. As part of this service, we synchronize data from existing system databases (e.g., employee master data, product lists, machine lists) with the t-method master records. This ensures that you always work with up-to-date information.
BI Dashboard Design, Creation, and Service
Interpreting and communicating data presents significant challenges for employees, and preparing reports or statements can take up a lot of time. Whether it’s for a large corporate client or one of the smallest businesses, you can be sure that our expertise, gained from creating hundreds of visual elements, will help you get the most out of your company’s data. For more information please see:
t-method User Training
During the training, users will learn the principles, structure, and operation of the t-method software, as well as practice using the purchased modules. The training can be held both at external and internal locations, or online, where participants can acquire the necessary knowledge and skills. Throughout the training, our experts will assist with the most optimal use of the software functions tailored to the organization, including the software’s parameter configuration.
Professional Consulting, Trainings
Our professional consulting and training services offer solutions to the broad range of employee training needs. We provide training and expert services to help our clients create an optimal, high-quality HR environment that ensures customer satisfaction and audit compliance. For more information on related training and consulting services see:
Custom Developments
Incorporating new regulations and constantly changing trends is an ongoing process during software development. However, there may always be unique requests that require new functions, new interfaces, or different types of reports on the interface or mobile app. Our expert team is happy to assist our partners from needs assessment to implementation. For us, success means that our clients enjoy using the software and see it as a valuable tool in their daily operations.
FMEA Moderation, Risk Analysis, FMEA Training
The best defense against competitors is speed, innovation, and competitive pricing. To achieve short development times, appropriate quality, and low prices, FMEA is one of the best tools. Development time is shortened, error costs are reduced, and high-level stable quality is achieved.
Our FMEA experts can work with you on the following topics:
Theoretical training on FMEA
Purpose and application of different FMEA types
FMEA creation within a workshop setting
FMEA moderation to ensure the success of a specific project